Users

Users encompass all the members of your project and their permissions and abilities. Administrators can view all users via The list view in the Project Console's Control panel. However, Administrators can only directly manage native usersClosed Native users are created and deactivated within Smart Flows via the Project Console. within the Smart Flows Project Console. To manage Connected usersClosed Connected users already exist in your CRM system and when the CRM is connected to Smart Flows, the user list is connected as well. This connection allows you to use the same users from CRM in Smart Flows and set their user role in your CRM system, you'll need admin privileges in your CRMClosed Customer relationship management (CRM) is a software system used to manage customer interactions with the goal to sell a product or service. or ERP solution.

Smart Flows comes with several user roles with varying privileges. This helps you manage control of your projects by defining what each person can do within the project. They are also several user types which define how you add and manage the head count of your users within Smart Flows.

User roles

There are 4 user roles in Smart Flows. A user role defines a user's privileges and access within Smart Flows.

General Information for Users Operations involving Users Other Activities for Users